Help in your area

If you are feeling unsafe in any way… please seek help immediately!

Telephone Based Services in Your State
These include contact numbers for specific mental health services, public hospitals and other useful phone numbers. Select your state from the drop down boxes to view details.

Australian Capital Territory

Mental Health

State Mental Health Services

Mental Health Crisis & Assessment Team: 02 6205 1065 or 1800 629 354

Healthdirect: 02 6207 7777

Not-For-Profit Organisations

GROW ACT: 1800 558 268

Carers ACT: 1800 242 636 (For relatives and friends)

Public Hospitals

Calvary Hospital: (02) 6201 6111

The Canberra Hospital: (02) 6244 2222

Queanbeyan District Hospital & Health Service: (02) 6298 9211

Yass District Hospital: (02) 6220 2000

Useful Numbers

AL – ANON: 02 6251 7726

Alcoholics Anonymous: 02 6249 1340

Caroline Chisholm Women’s refuge: 02 6286 2173

Lone Fathers Association: 02 6258 4216

Samaritan Services (accommodation): 1800 1 76467

Blue Knot Foundation (for adult survivers of childhood trauma): 1300 657 380

Family Drug Support: 1300 368 186

Narcotics Anonymous Helpline – 1300 652 820

National Disability Services – 02 6283 3200

Parentline: 1300 30 1300

Parent Support Line: 02 6287 3833 ( Mon – Fri 9am – 5pm)

New South Wales

Mental Health

State Government Mental Health Services

NSW Health Mental Health Line: 1800 011 511 (24 hours, 7 days a week)

Not-For-Profit Organisations:

Anxiety Disorders Alliance – 1800 626 055 or 02 9570 4519

Grow NSW: 1800 558 268

Salvo Care Line: 02 8736 3292 (Sydney) or 1300 363 622 (24 hour counselling service)

For Family & Friends

ARAFMI NSW Helpline – (Bus hours only) Sydney: 02 9805 1883 or Regional: 1800 655 198

Public Hospitals

Auburn Hospital – (02) 9563 9500

Balmain Hospital – (02) 9395 2111

The Bankstown – Lidcombe Hospital – (02) 9722 8000

Blacktown District Hospital – (02) 9881 8000

The Blue Mountains District ANZAC Memorial Hospital – (02) 4784 6500

Braeside Hospital – (02) 9616 8600

Camden & Campbelltown Hospitals – (02) 4634 3000

Canterbury Hospital – (02) 9787 0000

Cumberland Hospital – (02) 9840 3000

Deniliquin Hospital – (03) 5882 2800 (please note area code is 03 not 02)

Fairfield District Hospital – (02) 9616 8111

Gosford Hospital – (02) 4320 2111

Greenwich Hospital – (02) 9903 8333

Hornsby Ku-ring-gai Hospital & Community Health Services – (02) 9477 9123

Liverpool Hospital – (02) 9828 3000

Macquarie Hospital – (02) 9888 1222

Manly Hospital & Community Health Services – (02) 9976 9611

Mona Vale Hospital & Community Services – (02) 9998 0333

Mt Druitt Hospital – (02) 9881 1555

Nepean Hospital – (02) 4734 2000

Nerringah Hospital – (02) 9488 2200

Prince of Wales Hospital – (02) 9382 2222

Royal North Shore Hospital & Community Health Services – (02) 9926 7111

Royal Prince Alfred Hospital – (02) 9515 6111

Ryde Hospital & Community Health Services – (02) 9874 0199

Springwood Hospital – (02) 4751 0300

St George Hospital – (02) 9113 1111

St Joseph’s Hospital – (02) 9649 8941

St Vincent’s Public Hospital – (02) 8382 1111

The Sutherland Hospital Caringbah – (02) 9540 7111

Sydney Hospital – (02) 9382 7111

Westmead Hospital – (02) 9845 5555

Wyong Hospital – (02) 4394 8000

Useful Numbers

Benevolent Society – (02) 9339 8000 (Sydney)

Chemist Emergency Prescription – 02 9235 0333

Crisis Centre, Wayside Chapel – 02 9358 9577

Distress Call – 1300 364 454

DoCS Helpline – 132 111

Grief Support Inc. – 02 9489 6644

Headspace Sydney – (02) 9114 4100 (Check link for other locations and telephone numbers.)
Offers support and information for young people aged 12-25 who have general health, mental health, alcohol and other drug worries.

Men’s Phoneline – 02 9979 9909

Narcotics Anonymous Helpline

  • Sydney NSW: 02 9519 6200
  • Sydney Recorded Meetings Info:02 8230 1645
  • Central Coast NSW: 02 4325 0524
  • Hunter Valley NSW: 02 4969 6767
  • Nth Coast~New England NSW: 02 6651 3646
  • Byron Bay NSW: 02 6680 7280

National Disability Services – 02 9256 3111

National Drugs Campaign – (02) 9361 8000 or 1800 422 599 (rural) Alcohol and Drug Information Service

NSW Gambling Help 1800 858 858
24 hour telephone helpline offering support for people affected by gambling problems.

Public Health Emergencies:– 02 9391 9000 or 02 9926 7111

Youth Hotline – 1300 364 00411

Northern Territory

Mental Health

State Mental Health Services

NT Mental Health On-Call Team

  • Top End: 08 8999 4988
  • Central Australia: 08 8951 7777

Mental Health Rural & Remote Assessment & Crisis Intervention 24hr Service (ACIS) – 13 14 65

Not-For-Profit Organisations

GROW NT: 1800 558 268

Mental Health Carers NT (formerly ARAFMI): 08 8948 2473 (For families and friends)

Public Hospitals

Alice Springs Hospital – (08) 8951 7777

Gove District Hospital – (08) 8987 0211

Katherine District Hospital – (08) 8973 9211

Royal Darwin Hospital – (08) 8922 8888

Tennant Creek Hospital – (08) 8962 4399

Useful Numbers

Advocate for Survivors of Child Abuse – 1300 657 380

Alice Springs Community Health Services – 08 8951 6711

Amity Community Services – 1800 629 683

Banyan House for Drug Rehab – 08 8947 0832

CASY House (Crisis Youth Shelter) – 08 8948 2044

Centacare:

  • Alice Springs – 08 8953 3177
  • Darwin – 08 8941 0022
  • Katherine – 08 8971 0777

Crisis Care Unit 24 hrs – 13 16 11

Crisis Line – 1800 019 116 or 08 8981 9227

Family Drug Support – 1300 368 186

National Disability Services – 08 8941 0634

Relationships Australia (NT) 1300 364 277

  • Darwin / Katherine – 08 8981 6676
  • Areas out of Darwin – 1800 652 404
  • Alice Springs / Tennant Creek – 08 8952 7344
  • Areas out of Alice Springs – 1800 634 505

Somerville Community Services

Women’s Information Centre – 08 8951 5880

Queensland

Queensland

State Government Mental Health Services (includes public hospitals)

1300 MH CALL: Mental health access line

1300 MH CALL (1300 642255) is a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services.

After Hours Emergency Mental Health Services

Beenleigh Adult Mental Health Service Mount Warren Park – (07) 3827 9811

Cairns Acute Care Team (CAT) – (07) 4226 3100

Cape York Mental Health Service (CAT) Weipa Hospital Weipa – (07) 4082 3900

Charleville Adult Mental Health Service – (07) 4650 5000

Cooktown Community Mental Health Service – (07) 4069 5433

Logan Hospital Loganholme – (07) 3299 8899

Mackay Community Mental Health & Mobile Assessment Team – (07) 4968 3893

Brisbane area: -

Lady Cilento Children’s Hospital – 24/7 Acute Response Team (07) 3068 2555

Gold Coast Hospital (Southport) Mental Health Services — 1300 744 284

Gold Coast Hospital – Acute Team (CAT) Ashmore – 1300 642 255

Inner North Brisbane Mental Health Service (CAT) Fortitude Valley – (07) 3834 1605

Woolloongabba Community Health Centre -1300 642 255

Mount Isa Integrated Mental Health Service – (07) 4744 7103

Older Persons Mental Health Services, Toowoomba – (07) 4616 6000

Redcliffe Adult Mental Health Service – (07) 5316 5810

Redcliffe Caboolture Mental Health Service Acute Care Team (CAT) – 1300 642 255

Redland Hospital Cleveland – 1300 642 255

Rockhampton Hospital (CAT) – (07) 4920 6301

Southern Downs Mental Health Service Warwick – (07) 4660 3901

Sunshine Coast Mental Health Service (CAT Team) Maroochydore – 1300 642 255 / (07) 5409 9111

Toowoomba Acute and Community Mental Health Service – (07) 4616 5215

Townsville Acute Care Team Douglas – (07) 4433 3000

The Park – Centre for Mental Health - Wacol – (07) 3271 8222

Valley Community Mental Health Service Fortitude Valley – (07) 3834 1605

Wynnum Adult Mental Health Service – (07) 3893 8404

Not-For-Profit Organisations

GROW QLD: 1800 558 268

ARAFMI QLD: 07 3254 1881 (Brisbane) or 1800 351 881 (outside Brisbane)

Useful Numbers

Adult Children of Alcoholics and Dysfunctional Families (ACOA) – 0422 482 796

Alcohol Tobacco and Other Drug Services –1800 177 833

Brisbane Health Services Information Line – 1300 642 255

Emotions Anonymous – 0414 480 488.

MensLine Australia – 1300 789 978

Narcotics Anonymous Helpline -1300 652 820

National Disability Services: 1800 800 110

Parentline Counselling Service – 1300 30 1300

The Compassionate Friends Qld Inc. – 07 3254 2657 or on 1300 064 068 24 hours

Women’s Health Queensland-wide – 07 3216 0976

South Australia

SA

State Mental Health Services

Emergency Assessment & Crisis Intervention Service (ACIS) – 13 14 65 (all areas)

The SA government has compiled an A-Z Directory of South Australian Mental Health Services.

Not-For-Profit Organisations

GROW SA: 1800 558 268

Carers SA: 1 800 242 636 (For family & friends)

Public Hospitals

Flinders Medical Centre – (08) 8204 5511

Lyell McEwin Hospital – (08) 8182 9000

Modbury Public Hospital – (08) 8161 2000

Noarlunga Health Services – (08) 8384 9222

The Queen Elizabeth Hospital – (08) 8222 6000

Royal Adelaide Hospital – (08) 7074 0000

Women & Children’s Hospital – (08) 8161 7000

Useful Numbers

Al- Anon Family Groups - South Australia – 1300 252 666

Alcoholics Anonymous – 08 8221 688 (office hours) 08 8221 6999 (24 hrs)

Child Abuse Prevention Services – 131 478

Crisis Care Unit – 13 16 11

Family Drug Support – 1300 368 186

MensLine Australia – 1300 789 978

Narcotics Anonymous — 1300 652 820

National Disability Insurance Services – 1800 800 110

Parent Helpline – 1300 364 100

Toughlove Parent Support Line – 08 8449 2702 / 1300 856 830

Tasmania

Mental Health

State Mental Health Services

Mental Health Services – 03 6233 2388

Suicide Prevention – 1300 360 980

Not-For-Profit Organisations

GROW Tasmania: 1800 588 268

ARAFMI Tasmania:

  • Southern Region Helpline: 03 6228 7448 (10am – 10pm, 7 days)
  • Northern Region Befriender Service: 03 6331 4486 (Bus Hours)

Public Hospitals

Royal Hobart Hospital – (03) 6222 8308

Launceston General Hospital – (03) 6348 7111

North West Regional Hospital (Burnie) – (03) 6430 6666

Beaconsfield District Health Service – (03) 6383 6200

Campbell Town Health & Community Service – (03) 6381 3300

Deloraine District Hospital – (03) 6362 5000

Esperance Multi-Purpose Centre – (03) 6298 9200

Flinders Island Multi-Purpose Centre – (03) 6359 2122

George Town District Hospital & Comunity Health Centre – (03) 6380 3620

Huon Community Health Centre – (03) 6264 8850 (provides mental health services)

King Island District Hospital & Health Centre (Currie) – (03) 6462 9900

Midland Multi Purpose Health Centre – (03) 6254 5030

New Norfolk District Hospital – (03) 6262 2888

Ouse District Hospital – (03) 6287 1301

Smithton District Hospital – (03) 6452 4650

St Helen’s District Hospital – (03) 6376 5222

St Mary’s Health Centre – (03) 6372 2111

West Coast District Hospital (Queenstown) – (03) 6471 3300

Useful Numbers

Alcoholics Anonymous – 03 6234 8711

Advocate for Survivors of Child Abuse – 1300 657 380

Child Abuse Survivors – 1300 657 380

Child Youth & Family support – 1800 001 219

Crisis Assessment & new referrals – 1800 332 388

Domestic Violence Crisis Services – 1800 633 937

Family Drug Support – 1300 368 186

Gambling Helpline – 1800 000 973 or TTY 1800 000 974

Life Link Samaritans – 1300 364 566

Narcotics Anonymous 08 8231 4233 (to hear meetings list or leave a message to receive a callback from a member)

National Disability Services – 08 8354 0084

Victoria

Mental Health

State Mental Health Services

The Victorian government Mental Health Services website provides a comprehensive list of mental health services and how to access them. It is separated into ages:

Adult Mental Health Services

Alfred Health – Inner South East Adult Area Mental Health Service

Austin Health – North East Adult Area Mental Health Service

Eastern Health

Melbourne Health

Mercy Health – South West Adult Area Mental Health Service

Monash Health

Peninsula Health – Peninsula Adult Area Mental Health Service

St Vincent’s Health –Inner Urban East Adult Area Mental Health Service

Albury Wodonga Health – North East and Border Area Mental Health Service

Ballarat Health – East Grampians Area Mental Health Service

Barwon Health – Barwon Area Mental Health Service

Bendigo Health – Loddon Campaspe / Southern Mallee Area Mental Health Service

Goulburn Valley Health – Goulburn Valley Area Mental Health Service

Latrobe Regional Hospital – Gippsland Area Mental Health Service

Mildura Hospital – Northern Mallee Area Mental Health Service

South West Healthcare Area Mental Health Service

Not-For-Profit Organisations

GROW Victoria – 1800 558 268

Lifeline – Victorian Statewide Suicide Helpline – 1300 651 251

Mental Health Foundation of Vic – 03 9427 0406

Anxiety Recovery Centre – OCD & Anxiety Helpline – 1300 269 438

For families and friends

ARAFEMI – 03 9810 9300; Carer Helpline 1300 550 265

Carers Association VIC – 1800 242 636

Public Hospitals

Metropolitan Melbourne Hospitals & Health Services

Rural Hospitals & Health Services

Useful Numbers

Advocate for Survivors of Child Abuse – 1300 657 380

Al-Anon & Alateen Family Groups – 03 9642 3330

Alcoholics Anonymous – 03 9429 1833

Alzheimer’s Association of VIC – 1800 639 331

CARE RING – Your Crisis Line – 13 61 69

Crime Victims Support Association – 03 9758 2818

Gambler’s Help – 1800 156 789

Griefline – 03 9935 7400 (12noon – 3am, 7 days)

Men’s Referral Service – 03 9428 2899 or 1800 065 973

Narcotics Anonymous Helpline

  • Melbourne VIC: 03 9525 2833
  • Geelong VIC: 03 5221 0803

National Disability Services – 03 8341 4300

Parent Line – 13 2289

Relationships Australia – 1800 817 569

Thyroid Australia – 03 9561 2483

Women’s Domestic Violence Crisis – 03 9373 0123 or 1800 015 188

Women’s Health Information Centre – 03 9344 2007

Western Australia

Mental Health

State Mental Health Services

Mental Health Direct – 1800 220 460

WA Mental Health Services Directory – for individual numbers or call 1800 220 460

Mental Health Emergency Response Line – 1300 555 788 or 1800 676 822

Child & Adolescent Mental Health Services: 1800 220 400 (24-hour mental health advice line)

Not-For-Profit Organisations

Samaritans Crisis Line

  • Samaritans Care Line – 08 9381 5555 or 1800 198 313 (country callers)
  • Samaritans Youthline – 08 9388 2500
  • TTY (for hearing/speech impaired) – 08 9382 8822

Anxiety Disorders & Panic Centre Wembley – 08 9381 9400

GROW WA: 1800 558 268

ARAFMI WA: (For family & friends) Click on the link for a complete list of ARAFMI WA offices.

  • Perth: 08 9427 7199
  • Rural Freecall: 1800 811 747

Public Hospitals

Aboriginal Psychiatric Services – (08) 9347 6600

Alma St Centre – (08) 9431 3555

Armadale Clinic – (08) 9500 8870

Armadale Living Skills Centre – (08) 9495 4500

Armadale-Kelmscott Memorial Hospital – (08) 9391 2000

Avro Clinic – (08) 9381 9055

Bentley Hospital – (08) 9334 3666

Bentley Elderly Mental Health Service – (08) 9334 3925

Clarkson Clinic – (08) 9304 6200

Fremantle Hospital – (08) 9431 3333

Graylands Hospital – (08) 9347 6600

Graylands Selby-Lemnos & Special Care Health Services – (08) 9347 6600

Inner City Mental Health Services, “Royal Perth Hospital” – (08) 9224 1720

Jarrah Road Centre – (08) 9361 5406

Joondalup Community Mental Health – (08) 9400 9599

Kalamunda Centre – (08) 9454 2698

Kalamunda District Community Hospital – (08) 9293 2122

Kelmscott Clinic – (08) 9390 1135

Kwinana Community Mental Health – (08) 9419 2800

Mills St Centre – (08) 9334 3666

Mirrabooka Clinic – (08) 9344 5400

Morley Clinic – (08) 9276 6108

Osborne Clinic – (08) 9346 8350

Osborne Park Hospital – (08) 9346 8000

Peel Community Mental Health – (08) 9531 8080

Peel & Rockingham Kwinana Mental Health Service for Older People – (08) 9527 9000

Rockingham Community Mental Health – (08) 9527 9299

Rockingham General Hospital – (08) 9599 4000

Royal Perth Hospital – (08) 9224 2244 or (08) 9382 7171

Selby – (08) 9382 0800

Selby Clinic – (08) 9382 0773

Sir Charles Gairdener Hospital – (08) 9346 3333

South Guildford Centre – (08) 9279 6323

South Metro Child & Adolescent Mental Health Service – (08) 9336 3099

Stubbs Terrace Hospital – (08) 9382 0730

St John of God Midland Public Hospital – (08) 9462 4000

Transcultural Psychiatry Unit – (08) 9224 1760

Warwick Clinic – (08) 9448 5544

WAY Centre – (08) 9334 3900

Whitby Falls Rehabilitation Mental Health Rehabilitation Hostel – (08) 9525 5020

Youth Link – (08) 9227 4300

Useful Numbers

Aboriginal Health – general enquires – 08 9222 2455

Advocate for Survivors of Child Abuse – 1300 657 380

Alcohol & Drug Counselling & Info Service – 08 9442 5000 or 1800 198 024

Alcoholics Anonymous – 08 9325 3566 or 08 9325 3209

Crisis Care Helpline – 08 9223 1111 or 1800 199 008 (WA Dept of Child Protection)

Family Drug Support – 1300 368 186

Family Helpline – 08 9223 1100 or 1800 643 000

G. Line ( Gambling Problems) – 1800 622 112 or TTY 1800 622 125

Health Direct – 1800 022 222 WA Medical advice info line.

HealthInfo – 1300 135 030 (for help in contacting the right health service)

Interpreting Service – 13 14 50

Karnany Aboriginal Centre – 08 9274 7929

Men’s Domestic Violence Helpline – 08 9223 1199 or 1800 000 599

Multicultural Access Unit – 08 9400 9504 (for written translated health information & policy)

Narcotics Anonymous Helpline – 08 9227 8361

National Disability Services – 08 9242 5544

Parent Drug Info Service – 08 9442 5050

Parenting Line – 08 9272 1466 or 1800 654 432

People with Disabilities WA – 08 9485 8900 or 1800 193 331 for Country WA Callers

Relationships Australia (WA) – 08 9489 6363

Salvo Care Line – (08) 9442 5777

Schizophrenia Fellowship of WA – 08 9380 6688

Victims of Crime – 08 9356 0524

Vietnam Veterans Counselling Service – 1800 011 046

Women’s Refuge Group WA – 08 9420 7264

Finding a health professional

If you would like to find a psychologist and don’t know where to start you may find the following links helpful:

Australian Psychological Society (APS) (National) Links directly to the APS ‘Find a Psychologist’ service.

Complete the search form and it will bring up a list of Psychologists and Clinical Psychologists in your suburb and the radius you have specified. If you then click on the name of an appropriate Psychologist it will bring up further information, i.e. contact details, the type of therapy they provide, whether they are registered with Medicare, etc.

Beyond Blue (National) Links to the beyondblue Directory of Medical and Allied Health Practitioners in Mental Health.

Visit “Find a Professional” and click the appropriate link to find a Health Service, Psychologist, Occupational Therapist, Social Worker, or Psychiatrist. These links allow you to type in your postcode to find a professional in your area. If you do not find a listing for your particular suburb then type in the neighbouring suburb until you get a result.

Better Health Channel (Victoria Only) Links directly to the Find a Health Service in Victoria search page of the Victorian Government’s Better Health Channel website.

You just need to enter your postcode (must begin with ‘3’ for Victoria) and select the type of health professional or service you need.

If you have private health insurance many of the Funds will provide rebates for psychologist fees. Check with your Fund.

If you are unable to afford the fees for a psychologist it is a good idea when making your first appointment to clarify whether they will bulk bill Medicare for your consultations.

How to obtain psychological services under Medicare

To see a psychologist under the Medicare scheme you need to talk to your GP and ask that he/she draw up a “Mental Health Treatment Plan” (this is the red tape side of obtaining a referral for a psychologist).

Your GP may ask questions about why you think you need this service if they have no previous knowledge of your problems, and ask you to complete a short questionnaire to assess how you are feeling (usually a K10 form).

They will then complete the necessary Medicare forms and give you a referral for the Psychologist. If you have already found a Psychologist yourself take his/her details with you to the appointment. Alternatively your GP should be able to recommend someone to you.

Under the bulk billing provisions, from 1st November 2011, you can have up to 10 individual psychologist sessions in a calendar year (your GP will need to assess you after 6 sessions) AND up to 10 group therapy services per calendar year.

Your psychologist will guide you as to how many appointments he/she feels you need. If therapy goes into the next calendar year, you will need a new referral from your GP.

The APS has a very good Information for Clients summary on their website.

(Information sourced from Medicare and APS)